Your customers’ trust is the best advantage you can have in your corner.
Your marketing team should be able to depend upon each other above all else.
Speaking can be the boost your business needs—if you’re able to book the right type of gigs.
Help your influencer partnership stand out from the crowd.
Your website should serve as home base for your products and services. What questions do you need to make sure it answers for shoppers?
For many digital businesses, their website is the front line of contact for any customer queries. As a result, these companies may focus on offering digital-only customer service options: e-mail, chat, and video support. For businesses operating with online-only support options, it’s important to be focused on the right factors to ensure customers are satisfied […]
When dealing with an unhappy customer, you want to avoid giving refunds. What should you do instead to try to solve the issue?
“Influencer marketing” is the simple act of asking well-known people to promote your product or services. But who are these people, and how can you find them?
No matter how great your customer service may be, chances are you’ll eventually encounter an angry customer. But how can you talk angry customers off the ledge without losing their business?
Are you thinking about adding more print into your media mix? Yesterday we discussed why many Millennials are more welcoming of print. However, remember print has retained a certain trust factor. Don’t blow print’s new appeal with hype and ruthless salesmanship. Here are a few tips: