It’s essential for team members across a customer contact call center to be able to work together, share information, and collaborate. Ever since our world has been smacked with the coronavirus pandemic, many team members have also transitioned to working from home, making teamwork feel even more difficult. In order to properly serve your customers, […]
Tag: team members
We all have worked side by side with people we have enjoyed and respected—the type of teammates who make work fun. And we all have worked with people whom, well, we didn’t enjoy or respect—the type of teammates who suck all the joy out of work for everyone around them. So, there’s obviously people who […]
Team lagging behind on digital skills? Here’s how to train them.