Every business owner knows that customer feedback is important for a company’s success. The relationship between the customer and the customer service representative can make or break a sale, and if you multiply that across hundreds, thousands, or millions of customers, you start to see the importance of high-quality customer service. But you won’t know […]
Tag: team management
If you’re growing your team this quarter, bring in the best-possible talent by following these tips.
Hiring the best marketing talent is an important step in reaching your company’s growth goals. Here are some out-of-the-box ways to assess candidates.
Hiring and promoting from within can make a huge difference in morale, institutional knowledge, and much more.
The pace of work in today’s marketing departments can be relentless. Here’s how to increase engagement if your marketing team morale is down.