Tag: Oswald Letter

Want the Best Employees? Prepare for the Interview

Note from Dan Oswald: This week’s Oswald Letter was written by Scott Peek, the customer service supervisor at Simplify Compliance. I think he makes a great point and that his thoughts are worth sharing.

Inspire Employees with These Holiday Stories of Exceptional Service

  “Have you ever thought about what employees really want from a company and a manager?” asks business and leadership blogger Dan Oswald. What is it that really makes employees feel satisfied in their workplace? Among other things, having a manager who cares about them as people is part of being happy at work. Liberty […]

Lessons from Lombardi—The 8-Hour Session

(Oswald, CEO of BLR®, offered his thoughts on Lombardi and leadership in a recent edition of The Oswald Letter.) As a young assistant coach, Madden attended a coaching clinic where Lombardi was the speaker. As Madden tells it, he was quite confident in his football knowledge. Showing up at the clinic, he sat in the […]

And the Oscar for Employee Excellence Goes to …

    Oswald, CEO of BLR®, offered his thoughts on recognizing excellence in a recent edition of The Oswald Letter. Now let me put that in perspective for a moment. The Academy was formed in 1927, with the state of California granting its charter as a nonprofit organization on May 11 of that year. Films […]

Mind Over Matter: Lessons from the Olympics

Oswald, CEO of BLR, offered his thoughts on mental toughness in a recent edition of The Oswald Letter. So as each skier attacked the course, NBC’s cameras would show Miller watching the competition to see if they eclipsed his time. I could only imagine what it was like for him to watch competitor after competitor […]

Lessons on Life and Leadership from MLK, Jr.

Oswald, CEO of BLR, offered his thoughts in a recent edition of The Oswald Letter. King was a man who developed a followership that numbered in the hundreds of thousands—if not millions—made up of people compelled to follow his example of nonviolent civil disobedience to bring attention to the civil rights movement in the 1950s […]

Crimson Tide’s Coach Offers Seven Lessons for Every Manager

Oswald, CEO of BLR, offered seven lessons for better managers from Alabama coach Nick Saban in a recent edition of The Oswald Letter. In the end, people are people. Successful strategies to manage, mold, and motivate them are consistent across the playing field and the workplace. If you want to learn how to manage from […]

Obamacare—Love It or Loathe It—Offers Lessons for Every Manager

(Dan Oswald, CEO of BLR, offered his thoughts on Obamacare in a recent edition of The Oswald Letter.) It’s not unusual for a talented, newly appointed executive to announce a bold and innovative course of action for the department or company she was just chosen to lead. And with bold plans come risk and detractors. […]