marketing technolgy Archives - Customer Contact Advisor

Today’s fast pace of innovation in the field of artificial intelligence (AI) is staggering. For marketers, AI is creating potential opportunities to consider for the long-term marketing mix. These advancements help us as marketers by providing better personalization, automating core services, and even expanding our vision of how key content is created.

Tag: marketing technolgy

Why Customer Service Agents Will Never Be Replaced by Tech

Customer Contact in a COVID-19 World

5 Creative Ways to Train Customer Service Reps

How AI Is Changing the Future of Marketing