If a launch didn’t go according to plan, don’t panic.
When a customer service interaction goes wrong, you can lose a customer. Here’s how to avoid that.
Just 14 days, and 2017 will be over. Another year in the books. I don’t know about you, but they seem to go faster as I get older. It’s like I’m speeding to a finish line that I don’t necessarily want to reach! But it’s like I say about birthdays, it sure beats the alternative. […]