Tag: customer feedback

How to Effectively Manage Customer Feedback Across Your Team

Every business owner knows that customer feedback is important for a company’s success. The relationship between the customer and the customer service representative can make or break a sale, and if you multiply that across hundreds, thousands, or millions of customers, you start to see the importance of high-quality customer service. But you won’t know […]

4 Tricks to Get More Positive Feedback from Customers

Whether you want customers to spread the love about your business through the Internet or by word of mouth, your products and services should be more than satisfactory. Your offerings should be so exceptional that it makes people want to share their great experience with others. If your company doesn’t stand out from the rest, […]

How to Host a Successful Webinar

Webinars are a great way to generate customer interest, especially for business-to-business marketers. You can showcase your expertise, provide useful demonstrations, and invite customer feedback. But a bad webinar can be truly brand-crushing.