Events & Webinars

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08/23/2021 10:00 am EDT - 08/25/2021 12:00 pm EDT

Customer Contact Advisor Exchange

Customer Contact Advisor Exchange  August 23-25, 2021 in Cleveland, OH Join us for a relaxed, convenient environment to source the leading products and services that will benefit your business. The event registration is no cost to qualified delegate attendees.

Cleveland, OH
07/23/2020 2:00 pm EDT

CX Guide to Revenue Generation

Sponsored by: Gladly

Date: Thursday, July 23, 2020 Time: 02:00 PM Eastern Daylight Time Sponsored by:   Today’s contact centers play an important role in delivering exceptional customer experiences that keep your customers coming back to you time and again. But what about taking it one step further and generating r

06/04/2020 2:00 pm EDT

Using Analytics to Make Better Decisions in Times of Crisis

Sponsored by: Calabrio

Date: Thursday, June 04, 2020 Time: 02:00 PM Eastern Daylight Time  Outlook/iCal  Google Calendar Sponsored by: The core of analytics is trying to understand all the interactions that agents have with your customers. In times of crisis, this is especially important. If your customers are concern