Note from Dan Oswald: This week’s Oswald Letter was written by Scott Peek, the customer service supervisor at Simplify Compliance. I think he makes a great point and that his thoughts are worth sharing.
Category: Leadership & Agent Management
At a conference earlier this year, I had the honor of moderating a lively, open, and engaging roundtable on women’s leadership. I opened the session by asking the participants whether they felt they were expected, as women, to act or behave a certain way to succeed in business.
If you’ve been around a while like I have, you might remember the 1980 Olympic “Miracle on Ice,” where the upstart American men’s ice hockey team defeated the heavily favored Soviet Union team. As the clock wound down to the final seconds of the game and it became apparent that the U.S. team would upset […]
I often repeat the old saying, “Find something you love to do, and you’ll never work a day in your life.” I believe in the spirit of that quote, if not its literal interpretation. That is, sometimes work feels like, well, work. Some days you’re not going to love what you do, no matter what […]
The Japanese surprise attack at Pearl Harbor caught the U.S. military completely off guard. Months after the bombing in Hawaii, the U.S. military was still reeling and on its heels. American citizens were shocked by their country’s vulnerability as the Japanese brought the fight to them.
Viktor Frankl was an Austrian neurologist and psychiatrist as well as a Holocaust survivor. His experiences in the German concentration camps gave him a unique perspective on the importance of purpose in a person’s life.
If you’re going to hire someone, why not hire someone made in your image? Let’s face it—you’ve been successful. You’ve climbed the management ranks. You must be doing something right. So, who better to add to your team than someone just like you? Someone who acts like you. Someone who thinks like you. Someone who […]
“Culture eats strategy for breakfast.” It’s a statement attributed to Peter Drucker, the famed management guru, and a concept that many business leaders ascribe to. I like to quote it, and I want to believe it, but is it true?
As a manager, would you rather hire a person who wants to do great work for a company or a person who wants to work for a great company? Think about it for a minute. There’s a difference.
Last week, we celebrated the first day of summer. With kids out of school for a few weeks now and the high temperatures we’ve experienced already, it seems like summer started quite a while ago. Either way, summer is here. It’s time for family vacations, afternoons at the ballpark, and concerts in the park.