You’ve got a customer on the phone. You’re helping them troubleshoot something with your product or service. They’re just getting to the part where they tell you what’s going wrong when …
Category: Hardware Technology
In today’s modern marketing landscape, is a customer service line still necessary?
Headsets are an essential piece of hardware for customer service. Here’s what you need to know.
Technology can help your call center thrive. Here are five technologies you need now.